Have email claim button
For a carbon organisation there should really be a simple way to remain paperless. Once the user has submitted a claim we the organisation should receive an email to tell us claim has been logged.
Thanks for this suggestion. An email notification is on our medium-term plan, but our sense is that generally organisations will still need a paper copy of the claim since usually they’d want people to submit receipts and attaching them to the claim is a reliable way to organise that.
On the longer-term plan, we’d think about people being able to upload/attach electronic copies of receipts at which point a fully email-based system might make more sense.
Very happy to hear alternative views on this though.
Thanks Simon, it's not so much about paper backups as paper documents from outside the organisation (till receipts, bus tickets, etc) that still need to be kept and stored alongside the claim somehow. Traditionally most organisations have done that by stapling them to the claim form so they're easy to find when the auditors come.
Simon Thoumire commented
Thanks. In my opinion most orgs are moving away from paper based systems and possibly we should be looking to discourage paper backups. Anyway good luck with it all :-)