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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for this suggestion. An email notification is on our medium-term plan, but our sense is that generally organisations will still need a paper copy of the claim since usually they’d want people to submit receipts and attaching them to the claim is a reliable way to organise that.

    On the longer-term plan, we’d think about people being able to upload/attach electronic copies of receipts at which point a fully email-based system might make more sense.

    Very happy to hear alternative views on this though.

    Thanks Simon, it's not so much about paper backups as paper documents from outside the organisation (till receipts, bus tickets, etc) that still need to be kept and stored alongside the claim somehow. Traditionally most organisations have done that by stapling them to the claim form so they're easy to find when the auditors come.

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks, we’ll consider this for the future. Allowing you to enter trips without locations has a reasonable impact on the overall system so we want to make sure it’s handled carefully.

    In the meantime as a workaround it doesn’t matter to the system what locations you use so you could put in anything and then override the calculated distance to whatever the total is on your invoice – the system will then calculate the carbon based on what you enter there.

    This will prevent you from linking different passengers for the various journeys though.
    For taxis, we use the DEFRA per-trip carbon factors (rather than the per-passenger) so your carbon figure will be correct, but your passenger distance travelled will be under-reported and individuals won’t see the taxis in their personal travel profiles.

    Is the city cabs data in (or available in) electronic format at all? Perhaps we could look…

    Adminclaimexpenses.com support (Admin, claimexpenses.com) commented  · 

    Hi Jackie,

    It's not possible in the current system, but it could be a useful enhancement so we could take a look and see if it's something we can develop.

    It would be really useful if you could email us a couple of your taxi/car rental spreadsheets so we could see what the format is, and how easy they'd be to handle?

    If that's OK, please send them to support@claimexpenses.com

    Thanks,
    Andrew

    Adminclaimexpenses.com support (Admin, claimexpenses.com) commented  · 

    Some staff - particularly those who process claims for other users - find they have a pile of fixed-price bus or tube tickets with no information on the origin and destination.

    In an old spreadsheet-based approach the organisation has often just calculated an average bus trip distance and applied that where there's no additional information.

    At the moment on the system users still have to pick a start and end location though they can then override the distance if required.

    It would be better if the system could directly support these cases, though it may be that it's less of an issue when users are submitting their own claims than it has been for environment officers trying to go back over old records.

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    We’re considering this suggestion.

    We need to review whether the DVLA figure takes account of real-world driving and vehicle maintenance patterns etc (as is covered by the DEFRA model) or whether it is the manufacturer’s plated emissions. It may be a more accurate benchmark for comparing vehicles, but a less accurate figure for long term emissions calculations?

    This integration would add a reasonable amount of complexity both for the system and for users, and may add ongoing costs, so we’ll need to hear from users how useful it would be to them.

    Adminclaimexpenses.com support (Admin, claimexpenses.com) commented  · 

    As a possible variation on this, it's also been suggested that users could input their actual mpg from their car's trip computer - though we'd need to review how accurate that is (in particular, over what time frame the car calculates the average).

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    under review  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Adminclaimexpenses.com support (Admin, claimexpenses.com) commented  · 

    It would be good (and more accurate) if users could enter intermediate destinations on their trips - eg for a flight from Edinburgh to New York via Amsterdam, or a car journey stopping off at multiple locations.

    At the moment to get accurate results users have to enter each leg of the journey separately (either splitting the cost between each leg, or leaving the cost at zero for the extra legs).

    Alternatively for trips other than flights if they know the distance travelled they can enter a manual distance for their trip and mention the route in the description. This will produce the correct carbon and distance figures but loses a small amount of detail (and relies on the user or an administrator calculating the trip distance manually).

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